Frequently asked questions

Custom sets from 3,000 sets, and 6,000 sets with special processes.

Basic models without special processes start at 6,000 pcs. Products with electroplating, 3D printing, silk-screen, embossing or a custom mould start at 12,000 pcs. Sets start at 3,000 sets with standard processes (6,000 sets with special processes). Unit prices step down at 12k, 30k, 50k and 100k pcs.

Samples take 3–7 days after the plan is confirmed and are free — you only pay freight, with two free revisions. Formula development takes 14 days (7 days express). Mass production takes 45 days from order confirmation, or 30 days on the express track.

Magic Color holds GMPC, ISO 22716, BRCGS (BRC Global Standard for Cosmetics), SMETA and BSCI audits, and RSPO certification. Product formulas are prepared for the rules of your target market, such as EU (EC) No 1223/2009 and REACH, US FDA and MoCRA requirements, GSO 1943/2021 or TR TC 009/2011.

Yes. Book a date with your account manager and we will walk you through the production workshops, R&D lab, quality lab and finished-goods warehouse in Jinhua, Zhejiang — about two hours from Shanghai and Ningbo.

Usually a 30% deposit after the contract is signed and the 70% balance once production and testing are complete, before shipment. We accept T/T and L/C; terms can differ by customer.

Cartons are thick corrugated boxes with foam, bubble film or pearl cotton inside; sets travel in custom shock-proof boxes. If you find damage or shortages on arrival, take photos at sign-off and we will replace or replenish the goods and cover the related freight.

Three years unopened and 12 months after opening. Store in a cool, dry, ventilated place away from direct sunlight.

By sea (30–45 days after customs to North America, Europe and South America), air (7–15 days), express via DHL or FedEx (3–7 days) or land to Southeast Asia and nearby Middle East markets (10–20 days). You may also nominate your own forwarder.